Everything You Need
to Know About CodeOne

CodeOne is headquartered in Singapore at The Gateway West, 150 Beach Road, 189720. We work with clients locally across Singapore as well as internationally across Southeast Asia, the United States, and the United Kingdom.

We have worked with clients across a wide range of industries, including:

• E-commerce and fashion retail
• Luxury goods and watches
• Real estate and property
• Hospitality and short-term rentals (Airbnb)
• SaaS and technology
• Education and online courses
• Crypto and Web3 projects
• Health and wellness brands

We tailor our strategies to each industry rather than applying generic templates.

CodeOne has been operating since 2018, giving us over 7 years of hands-on experience in digital marketing. During that time we have managed millions of dollars in ad spend, grown dozens of brands, and built a track record of documented, measurable results.

You can reach our team through any of the following channels:

• Email: support@code1.vip
• Facebook Messenger: facebook.com/codeone

Our team responds to all emails within 4 business hours.

Yes! CodeOne is always looking for talented people to join our growing team. We hire for roles in digital marketing, copywriting, media buying, graphic design, and business development.

Our current 2025 service lineup includes:

• Results-Based Service — $0 upfront marketing fee, pay only for results
• Instagram Plus — Real follower growth, content strategy, and mass DM outreach
• Telegram Plus — Mass DM campaigns reaching millions of users
• Facebook Ads Management — Full-funnel campaign management with creative production
• SEO & Content Marketing — Long-term organic growth strategies

Instagram Plus is our premium Instagram growth service. It combines real, organic follower growth through targeted outreach with a full content strategy, hashtag optimization, and mass DM campaigns to build an audience that converts into customers.

Unlike bot services, every follower we bring is a real account. We never use fake engagement.

Telegram Plus is our mass outreach service for the Telegram platform. We send personalized direct messages to millions of targeted Telegram users on behalf of your business, driving traffic to your profile, link in bio, product page, or Telegram channel.

We also offer channel and group growth management, helping you build a large, engaged Telegram community from scratch.

Yes. Since Facebook and Instagram advertising is managed through the same Meta Business Manager platform, we typically manage both simultaneously. This allows us to run cross-platform campaigns and optimize spend allocation based on where your audience is most responsive.

Yes. SEO is one of our core previous service offerings (2024) and is also included as part of our Results-Based Service package depending on your business needs. We provide both on-page and off-page SEO, technical audits, keyword strategy, and content creation to drive long-term organic search traffic.

Absolutely. Many of our clients use a combination of services — for example, Facebook Ads alongside Instagram Plus and Telegram outreach — for a full cross-platform growth strategy. We offer bundled pricing for clients using multiple services and will recommend the best combination for your goals during the discovery call.

Our pricing varies by service and plan. Here's a quick overview:

• Instagram Plus: From $299/month
• Telegram Plus: From $399/month
• Facebook Ads Management: From $499/month (management fee only, ad spend separate)
• Results-Based Service: $0 upfront — revenue share only when results are delivered

Custom enterprise quotes are available for large-scale campaigns. Contact us for a tailored proposal.

No. Our management fee covers the strategy, creative production, campaign setup, and ongoing optimization. The ad spend — the money that goes directly to Facebook, Google, or other ad platforms — is paid separately by you directly to the platform.

This means 100% of your ad budget goes directly to reaching your target audience, with no markup from us.

We accept the following payment methods:

• Bank transfer (local and international)
• Credit and debit card (Visa, Mastercard)
• PayNow (Singapore clients)
• PayPal (international clients)
• Cryptocurrency (USDT, BTC) — on request

For standard service plans, we operate on a month-to-month basis with no lock-in. If you are not satisfied with the service in your first month, please contact us at support@code1.vip and we will review your case.

For the Results-Based Service, since there is no upfront marketing fee, there is nothing to refund — you simply do not pay our fee if we do not deliver results.

No. We are fully transparent about our pricing. Everything is outlined in your service agreement before you sign. There are no setup fees, hidden charges, or surprise invoices.

Results vary based on your industry, budget, product, and starting point. However, here are some documented results from our client portfolio:

• Shopee store grew from $10K to $40K/month in 8 weeks
• Local e-commerce store grew from $1K to $6K/month in 4 weeks
• Fashion brand grew from $50K to $120K/month with $40K FB ad spend
• Luxury watch store achieved $178K revenue from $17K ad spend (10x ROAS)
• Airbnb lead gen campaign: 531 leads in a single day

We will give you a realistic expectation for your specific business during the discovery call.

It depends on the service:

• Facebook Ads: Early data within 7 days, meaningful optimization by day 14–30
• Instagram Plus: Follower growth visible within 48 hours of launch
• Telegram Plus: Campaign results within 24–72 hours of go-live
• SEO: Organic results typically take 60–90 days to show significant movement

We use a combination of platform-native analytics (Facebook Ads Manager, Instagram Insights), third-party tools (Google Analytics 4, Pixel data), and our own reporting dashboards to track all key metrics.

You receive weekly performance updates and a full monthly PDF report covering ROAS, CPA, CTR, impressions, reach, follower growth, and revenue attribution. You also have real-time access to your campaign dashboards at all times.

No ethical marketing agency can guarantee specific results because performance depends on many variables including your product, market, competition, and ad spend. However, we are so confident in our ability to deliver that we offer our Results-Based Service — where you pay zero marketing fees until we deliver agreed results.

ROAS (Return on Ad Spend) benchmarks vary by industry and margin. Generally:

• E-commerce: 3x–8x ROAS is considered strong
• High-margin products: Even 2x–3x can be highly profitable
• Lead generation: ROAS is measured differently — cost per qualified lead is the key metric

Our average across client campaigns is 8.4x ROAS. We target a minimum of 3x ROAS for all e-commerce campaigns and optimize upward from there.

Our onboarding process is designed to move fast:

• Day 1: Purchase confirmed, onboarding email sent
• Day 1–2: Discovery call with your assigned strategist
• Day 2–3: Asset collection — logo, photos, platform access
• Day 3–5: Strategy build and creative production
• Day 5–7: Campaign launch and live reporting access

Yes. Every client is assigned a dedicated CodeOne strategist who is your main point of contact throughout the engagement. They handle your campaign strategy, liaise with our creative team, send you reports, and are available for scheduled calls.

Dedicated account managers are included in our Growth and Enterprise plans. Starter plan clients are supported by our shared team.

Communication frequency depends on your plan:

• Starter: Weekly email updates + monthly report
• Growth: Weekly updates + bi-weekly strategy calls + monthly report
• Enterprise: Daily monitoring + weekly strategy calls + monthly report + priority email support

You can also reach your account manager via email at any time during business hours.

Yes, always. We share all ad creatives, copy, and campaign structure with you for review and approval before anything goes live. We never run ads without your explicit sign-off.

We aim to get approval within 24 hours to stay on schedule. Feedback and revision requests are handled promptly — usually within the same business day.

Yes. All our standard service plans are month-to-month with no lock-in contracts. You can cancel with 14 days written notice before your next billing cycle.

We earn your business every month through results, not contracts. Our goal is to make you want to stay because we are delivering exceptional value.

The Results-Based Service is CodeOne's most innovative offering for 2025. Instead of charging a monthly management fee upfront, we waive our marketing fee entirely and only charge a pre-agreed revenue share percentage once we deliver the results we promised.

You still cover your own advertising costs (e.g. Facebook ad spend) but our management, strategy, and creative services cost you nothing until we prove our value through results.

Our marketing management fee is $0 upfront. However, paid advertising campaigns do require ad spend that goes directly to platforms like Facebook or Google. This is not a CodeOne charge — it is the money that buys your actual advertising.

The revenue share percentage is agreed upon during the discovery call before any work begins. It typically ranges from 10% to 25% of the incremental revenue we generate, depending on:

• The scope and complexity of your campaign
• Your industry and average order value
• The agreed results milestone (revenue target, lead count, etc.)
• The level of services being deployed

Everything is documented in a transparent written agreement before we begin.

We carefully vet applicants to ensure we only take on businesses we are confident we can grow. To qualify, you generally need:

• An existing product or service that is already selling
• At least $5,000/month in existing revenue
• Budget for direct ad spend (Facebook, Google, etc.)
• Willingness to share business data for transparent result tracking
• A collaborative mindset — we work closely with you, not just for you

Brand new businesses with no revenue yet are not eligible for this specific model.

We set up independent tracking from day one using Facebook Pixel, Google Analytics 4, UTM parameters, and direct sales data from your store or CRM. You have full access to all tracking dashboards at all times.

Our revenue share is calculated only on the incremental revenue we generate — not your pre-existing baseline. This is defined and agreed in your contract.

We limit our Results-Based program to a small number of active clients each month. Because we invest our own time and resources upfront, we need to be selective and focused. Taking on too many clients at once would compromise the quality of work we deliver for each one.

Yes, but only the access necessary to manage your campaigns. For Facebook Ads, we require admin access to your Facebook Business Manager and Ad Account. For Instagram Plus, we need collaborator access or login credentials submitted securely via our onboarding form.

We never store your passwords in plain text and use industry-standard security practices for all credential handling.

Yes. For paid advertising campaigns, we install and configure the Facebook Pixel (Meta Pixel) and optionally the Google Tag Manager container on your website or Shopify store. This allows us to track conversions, build retargeting audiences, and optimize campaigns for purchase events.

For Shopify stores, we use the native Shopify Facebook integration. For other platforms, we add the pixel code directly or through a tag manager.

Yes. We take data security seriously. All client data, credentials, and business information shared with us is:

• Stored securely with encryption at rest
• Never shared with third parties without your explicit consent
• Covered under a Non-Disclosure Agreement (NDA) on request
• Deleted upon request when the engagement ends

Our Telegram Plus campaigns work on the Telegram platform across all devices — iOS, Android, and desktop. We scrape targeted users from relevant Telegram groups and channels in your niche, filter by activity level and engagement, then send personalized direct messages on your behalf.

Our infrastructure maintains a 98% message delivery rate while staying within safe operational thresholds.

No. We do not use bots, fake followers, or automated engagement tools that violate Instagram's Terms of Service. All growth we deliver is through real outreach, genuine content strategy, and authentic engagement tactics.

Using bots risks getting your account banned. We never put your account at risk with tools that violate platform rules.